Cookies & Tracking Notice
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain features to work properly.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled:
- Authentication Cookies: Keep you logged in during your session
- Security Cookies: Protect against fraud and unauthorized access
- Session Cookies: Remember your preferences during your visit
Analytics Cookies
These cookies help us understand how visitors use our website:
- Google Analytics: Tracks page views, session duration, and user demographics
- Performance Cookies: Measures website speed and performance
- User Journey Cookies: Tracks how users navigate through our site
Functional Cookies
These cookies enhance your experience on our website:
- Preference Cookies: Remember your language and display preferences
- Location Cookies: Provide location-based services and content
- Feature Cookies: Enable advanced features and customization
Marketing Cookies
These cookies are used to deliver relevant advertisements:
- Targeting Cookies: Deliver ads based on your interests
- Retargeting Cookies: Show ads for products you've viewed
- Social Media Cookies: Enable social media sharing and integration
Third-Party Services
We use the following third-party services that may set cookies:
Payment Processors
- Paystack: Secure payment processing
- Flutterwave: Payment gateway services
- Monnify: Bank transfer processing
Analytics & Performance
- Google Analytics: Website traffic analysis
- Hotjar: User experience and behavior tracking
- Cloudflare: Content delivery and security
Customer Support
- Intercom: Live chat and support messaging
- ZenDesk: Help desk and ticketing system
Your Cookie Choices
Managing Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most web browsers allow you to control cookies through their settings
- Our Cookie Banner: Use our cookie consent banner to accept or decline non-essential cookies
- Opt-out Links: Click opt-out links provided by third-party services
Disabling Cookies
Please note that disabling certain cookies may affect the functionality of our website:
- Essential cookies cannot be disabled as they are required for basic functionality
- Disabling analytics cookies will not affect core website operations
- Some features may not work properly without functional cookies
Data Retention
Cookies and tracking data are retained according to our data retention policy:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Retained for up to 2 years or until deleted
- Analytics Data: Retained for 26 months as per Google Analytics policy
- Marketing Data: Retained for up to 13 months for retargeting purposes
Updates to This Notice
We may update this Cookies & Tracking Notice from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this notice periodically.
Contact Us
If you have questions about our use of cookies or this notice:
- Email: support@m-vtu.site
- Data Protection Officer: dpo@m-vtu.site
- Phone: +234 707 443 3094
- Address: Lagos, Nigeria
Last updated: November 12, 2025